Resilience After the Swipe: Disputes, Incidents, and Trust
Use clear descriptors, delivery confirmation, and post-purchase messaging to preempt disputes. Maintain evidence playbooks. Which policies meaningfully enhanced online transaction security while keeping honest customers comfortable escalating issues instead of calling the bank first?
Resilience After the Swipe: Disputes, Incidents, and Trust
Fast, plain updates beat silence. Provide timelines, mitigations, and concrete steps customers can take. Share an email template that enhanced online transaction security by guiding password resets, card cancellations, and renewed trust after a frightening alert.